airports, according to figures from the Transportation Security Administration. There have been more than a dozen days in June and July when more than 2 million travelers went through U.S. Airlines have seen a surge in unruly passengers, and some experts predict it will get worse this summer as planes become even more crowded. “I really wanted to start screaming and cursing everybody out, but that doesn’t get you anywhere, and security will come and remove you from the plane,” she said.Īt least the passengers on Milligan’s flights kept their cool. Before the flight to Florida, she said, JetBlue agents first told passengers there was a discrepancy with the plane’s weight, then they were missing three crew members because the airline was short-staffed, then there was a weather delay. Milligan and her 6-year-old daughter endured hours-long delays on both legs of the trip. “It was ridiculously crowded,” Tracey Milligan said of airports after a round trip from her New Jersey home to Miami last week.
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